Your order will arrive at your doorstep anywhere from 8-14 days.

Yes — works on both. Short fur, long fur, thick coats, it doesn't matter. We've had customers use it on everything from Persian cats to golden retrievers.

That's exactly why this was made. Most cats hate brushes because the bristles pull and scratch. The steam loosens the fur first so there's zero tugging. Most cats calm down within the first minute.

It helps a lot with light tangles — the steam softens the knots so they're easier to brush through. For severely matted fur we'd recommend a professional groomer first, then use SteamPaw™ for maintenance going forward.

Reach out to us directly. We stand behind every order and will work with you to make it right whether that's a replacement or a refund.